Academic Director, IFSA Prague Programs 

Type: Full Time Contract
Location: Prague, Czech Republic
Reports to: Director, IFSA Prague 

Position Overview

The Academic Director supports all IFSA programs in Czech Republic. This position provides valuable academic leadership for IFSA’s CZ programs, ensuring the highest degree of quality and student learning. The Academic Director works closely with the local team of Academic Coordinators, Student Experience Department and the Director. The Academic Director is responsible for several key areas of IFSA’s programs: Student Academic Experience Journey; Teaching and IFSA Faculty; and Student Learning and Assessment   

The Academic Director promotes collaborative problem solving and open communication on site and with Academic Programs leadership abroad.  The Academic Director is responsible for collecting, analyzing and using data-driven decision making to deepen and enrich the student experience on site.   

The Academic Director also collaborates with IFSA’s Custom, Marketing, Institutional Engagement and Student Engagement teams on strategic projects, programs and initiatives as needed. 

This position will have an exclusivity clause. 


Student Academic Experience Journey 

  • Coordination with Student Engagement team on duties related to pre-arrival tasks such as academic orientations, important dates, class offerings, syllabi links, CIFs, etc. 
  • Design and hold pre arrival academic orientation on class selections/host institutions to reduce student anxiety in navigating a complicated university system 
  • Design engaging orientation activities/events aligned with IFSA’s commitments
  • Serve as initial point of contact for general student inquiries concerning academics
  • Outline and manage course registration process on site with students to ensure clear communication of expectations and reduction in stress/ambiguity
  • Ensure accurate student class registration data within designated timeframes (CRFs)
  • Revise and update Student Handbook sections related to Academics
  • Ensure CHART data updated – course descriptions, syllabi
  • Lead for Roadmap check ins for students – train staff/oversee feedback/collect data (individualized learning)
  • Oversee management of academic cases for students in Salesforce (open/follow-up/close)
  • In collaboration with SEM and Director, organize seminars on different professional careers based upon student interest per term (enduring impact)
  • Collect student stories/testimonies/photos for Marketing purposes
  • Duties assigned by the Director to assist with student services and overall Prague Academic Affairs.
  • Support the planning and delivery of custom programs as needed 
Teaching and IFSA Faculty
  • Lead the hiring and management of IFSA faculty reporting to this position 
  • Supervise design of new classes offered in CZ based upon market demands/school requests/timely subjects 
  • Update syllabi database for all IFSA courses and direct enroll courses for CHART
  • Support positive relations with local universities
  • Serve as primary point of contact for application processes with local host institutions: application materials needed; deadlines; add-drop; final registrations; final transcripts; grade failure reports and grade inquiries
  • Design and deliver training sessions for faculty: inclusive pedagogy; Canvas; appreciative advising 
Student Learning and Assessment 
  • Ensure 90% completion of IFSA class evaluations; 75% completion of host university class evaluations – design strategy and measure success term/term
  • Implement re-entry workshops
  • Critically review post program and class evaluations to identify critical academic actions to improve student learning 
  • Respond to requests from US schools/students concerning syllabi, grades, etc. 
  • Recruit/retain/train suitably qualified and engaged Academic Managers and Coordinators
  • Coordinate with colleagues for specific student needs/accommodations
  • Document student cases on Salesforce; train team on standards/expectations
  • Plan term class schedules/book classroom space for IFSA classes
  • Collect and send final grades to Academic Affairs per policies
  • Contribute to emergency response and student incident management based on established protocol, and participate in after-hours emergency phone rotation 
Technical Skills 
  • Experience with social media platforms used by US college aged students  
  • Deep knowledge of Microsoft Office systems including PowerPoint, Word, Outlook required. 
  • Advanced skills in working with Excel including design of pivot tables desired. 
  • Knowledge of CRMs, specifically Salesforce desired. 

Knowledge, Experience, Skills and Style Required 

  • 10 years of work experience in higher education in the Czech Republic, ideally, in area of study abroad with US universities
  • Fluency in English and working knowledge of Czech
  • Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully 
  • Strong attention to detail in creating internal and external documents and in managing program and administrative data
  • Strong digital competencies, including the ability to engage with multiple systems and our database platform, Salesforce.
  • Ability to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellenceintercultural agilityindividualized learning and enduring impact
  • Proven ability to work well in a team and to engage effectively with colleagues across an organization
  • Ability to engage with and support students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students
  • Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed
  • An ability to respond calmly and professionally to emergency situations
  • General knowledge of the university system and student life in Prague
  • Master degree required; doctorate preferred
  • The legal right to work in Czech Republic required 
Physical & Work Environment 
  • Working on a computer, making phone/video calls. 
  • Required to navigate and travel around the city and for excursions, potentially outdoors in the heat or cold 
  • Occasional travel around the local city and remote locations is required 
  • Occasional physical activities such as arranging chairs/tables in conference room settings.
  • Ability to attend occasional meetings outside of local business hours, due to the global nature of our operations

To apply, send a cover letter and a CV to Jana Žalská at jzalska@ifsa-butler.org